롤플레이 기출문제 AL받기

AL롤플레이

세트 1: 친구와의 약속 변경하기

문제: 친구와 영화 보러 가기로 했는데 갑작스러운 사정으로 인해 약속을 지킬 수 없게 되었습니다. 친구에게 전화해서 상황을 설명하고 약속을 변경해 보세요.

답변: "Hey [Friend's Name], I’m really sorry to call you on such short notice, but something urgent just came up. I was really looking forward to our movie night, but unfortunately, I won't be able to make it today. My boss just informed me of a last-minute project that needs immediate attention, and I have to stay late at the office to get it done.

I hope you can understand that it’s not something I can avoid. How about we reschedule our movie outing? I’m free this Saturday afternoon. We could catch a matinee show and grab some lunch afterwards. I’ll even treat you to your favorite dessert to make up for this inconvenience. I know this is the second time I’ve had to reschedule, so I completely understand if you’re upset. Just know that I’m really sorry, and I hope we can still hang out soon. Let me know what works for you!"

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세트 2: 호텔 예약 문제 해결하기

문제: 당신이 예약한 호텔 방에 문제가 생겼습니다. 호텔 프론트 데스크에 전화해서 상황을 설명하고 문제를 해결해 보세요.

답변: "Hello, this is [Your Name], staying in room 512. I’m calling because I’ve encountered a rather inconvenient issue with my room. When I checked in, I was expecting a room with a view as per my reservation, but unfortunately, I was given a room facing the parking lot, which was quite disappointing. Additionally, I noticed that the air conditioning isn’t working properly; it’s making a loud noise and isn’t cooling the room effectively.

I booked this room several weeks in advance specifically for the view and the amenities promised, so I’m a bit upset about this oversight. I’d really appreciate it if you could rectify this by offering me a room that matches my original booking specifications, preferably with a view and in a quieter area of the hotel. If it’s not possible to change the room tonight, I would like to know if you can provide some form of compensation, perhaps a discount or an upgrade for the inconvenience.

Thank you for understanding, and I hope this matter can be resolved promptly so I can fully enjoy my stay."

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세트 3: 직장 상사에게 새로운 프로젝트 제안하기

문제: 직장에서 새로운 프로젝트 아이디어가 떠올랐습니다. 상사에게 이 아이디어를 설명하고, 추진해볼 것을 제안해 보세요.

답변: "Hello [Boss’s Name], I’ve been thinking about some ways we can boost our team's performance, and I wanted to run an idea by you that I believe could really make a difference. I’ve noticed that our current project tracking system is a bit outdated and can be quite cumbersome when it comes to real-time updates and cross-department collaboration.

What I’m proposing is that we adopt a more modern project management tool like Asana or Trello. These platforms offer enhanced features like seamless integration with other apps we already use, real-time updates, and a more intuitive interface that could save us a significant amount of time and reduce the back-and-forth emails that often cause delays. Additionally, these tools provide robust analytics, allowing us to track progress and identify bottlenecks much more efficiently.

I believe implementing this could lead to a 20% increase in our team’s productivity based on the case studies I’ve read. I’m happy to take the lead on a pilot program to test this with one of our smaller projects to evaluate its effectiveness. I think this could be a game-changer for us, and I’m excited to hear your thoughts on moving forward with this idea."